Home » Docs » Adding a Website to the Support Hub

Adding a Website to the Support Hub

Any website you want help on will need to be added to the Super Support Hub, so we know what work is being done, where.

Fortunately, adding a website is easy.

Adding a website from the dashboard

To add a website, simply click the “Add a new…” button on the top left of the dashboard and select “Website.”

A modal will slide out with fields for you to fill out, including:

  • Name – the name of the website you want to add
  • Production URL – this is where the website lives (or will live) on the Internet. It usually starts with “www” and ends with “.com”
  • Platform – what was used to build the website. If you don’t know, click “Other.”
  • Description – what the intended purpose of the website is, or any other notes we need to know about the website
  • Website Attachments – any artifacts that will apply to the entire website. For example, logos, a spreadsheet of products, or color palettes. Items that go on specific pages will be added later, on the appropriate Content area.

Once a website is added, it will show up on your dashboard after a few seconds. Or, click “refresh” for it to show up immediately.

Editing a website

Once you’ve added a website, you can edit any details by clicking the “pencil” icon from the dashboard.

There, you can see all the information you added, as well as a few additional fields (described below).

You can also send and receive messages to The Pros in the “Stream” section of the Website page.

As webpages are ordered, they will be associated to the Website under “Website Content.”

Website Resources

The “Website Resources” section is where you can see – and edit – resources related to the Website.

Note, not all fields are editable; some are for use by The Pros and will be updated as your website is developed or optimized.

You can tell which fields can be edited by hovering over the field. If you see a “pencil,” that field can be edited.

Some of those fields include:

  • Shared Project Folder – If you use Google Drive, Dropbox, Box, or something else for storing documents or marketing materials, you can put the link in here. In some cases, The Pros may create this link for you, so you know where to put information we may need to help your project be successful.
  • Website Media Folder – Many customers store images and videos in a separate folder from their normal marketing material. If that’s you, this section is for you.

Note: Both the “Shared Project Folder” and “Website Media Folder” are optional. If you do add them, please make sure to share the folders with hello@superwebpros.com.

The other fields you can edit are:

  • Google Analytics URL – If you already use Google Analytics, you can paste the link here. If you don’t, we’ll create one for you and put the link here. Google Analytics is the best place to get data about your website performance.
  • Website Attachments – You can upload any resources that apply to the entire website here.

Fields that can’t be edited are:

  • Sitemap URLs – Sitemaps are indexes of your entire website, typically submitted to Google for SEO. The Pros can create them and will put them here.
  • Staging URL – This is the development link for a website, where we’ll be working until your website is ready to be live.

Technical Support

Still have a question? We're here to help you. Reach out via chat below or open a support ticket.

In this article
    Add a header to begin generating the table of contents
    Search docs